Emeka Okonkwo

Product Designer

Latest Experience

September 2022 - Present

Mid-Level Product Designer

Xelix · London, UK

B2B fintech SaaS platform helping enterprise finance teams manage high-volume operational workflows. Led the design of Helpdesk, an AI-powered workflow and communications product that grew from an emerging feature into a core product line during company growth from ~£2M to ~£25M+ ARR.

Owned projects end-to-end from discovery through delivery — customer interviews, journey mapping, prototyping, usability testing and stakeholder management
Redesigned the Duplicate Vendors review workflow, reducing context switching so users complete investigations without leaving the platform
Used FullStory, customer feedback and product analytics to identify friction, validate hypotheses and inform design decisions
Partnered with PMs and Engineers in a product trio to prioritise solutions and deliver measurable customer value

September 2020 - September 2022

Junior Product Designer

Lounges.tv · Remote

£1.4M Kickstarter-funded pay-per-view streaming and ticketing platform for artists, creators and live events. Founding Product Designer, working directly with the CEO to define and launch the initial product.

Designed end-to-end experiences across event discovery, ticket purchasing, live events, creator onboarding and event management
Conducted user interviews with musicians and creators to shape product strategy and feature development
Built tools that enabled creators to promote events, engage audiences and monetise their communities

April 2021 - October 2021

Junior Product Designer

MBS · London, UK

Workspace rental mobile application.

Designed core workspace booking and coworker rental journeys

Education

2020 - 2021

MSc Behavioural Economics and Psychology - 2.1

University of Nottingham

2014 - 2017

BSc Economics - 2.1

University of Kent

Certifications

Professional Diploma in UX Design

UX Design Institute

UX Placement Programme / Bootcamp

Hidden UX

Side Projects

Music Journalism

Music critic (part-time) for Resident Advisor, one of the world's largest electronic music publications

Beyond Design

Musician, short story & novel writing, playwriting, hiking, slacklining and Vipassana meditation

Skills

Product DesignUser ResearchUser InterviewsUsability TestingJourney MappingPrototypingInformation ArchitectureInteraction DesignDesign SystemsMaterial Design 3Human Interface GuidelinesAccessibilityProduct AnalyticsA/B TestingWorkshop FacilitationStakeholder ManagementProduct StrategyFigma & Figma MCPFullStoryClaudeMazeUXPilotNotebookLM

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